Upon receipt of an incorrect or damaged item or an item with an error, you can return it to Paper Art BV unused within 7 days. Paper Art BV will pay the return costs in that case and will replace the ordered item and send it free of charge.
You must register a return shipment in advance and within 7 working days after delivery via firstname.lastname@example.org. After approval from Paper Art BV you can return the goods. The goods must be returned in their original condition, as we have delivered them.
Insufficient or unstamped returns are not accepted by us, regardless of the reason for the return.